Soft Skills — Master Trainer

Congratulations on completing the five core beneficiary modules. This module is for Master Trainers only and builds the facilitation skills to deliver them: the facilitator mindset, adult learning methods, zero-tech analogies, delivery strategies for different audiences, a facilitation playbook, and how to manage difficult scenarios in the room.

What you will learn

Adopt a facilitator mindset grounded in adult learning (andragogy).

Explain scam concepts with zero-tech analogies.

Adapt delivery strategies to each audience group.

Manage difficult scenarios and help quiet learners speak up.

Chapters

Foundation & Mindset

Facilitator Tools & Analogies

Delivery Strategies

Facilitation Playbook

Scenario Management

Activities

This curriculum was developed by Internet Society (ISOC) and enhanced by Global Cyber Alliance (GCA) jointly with the ASEAN Foundation, with support from Google.org. Used under license.