
Soft Skills — Master Trainer
Congratulations on completing the five core beneficiary modules. This module is for Master Trainers only and builds the facilitation skills to deliver them: the facilitator mindset, adult learning methods, zero-tech analogies, delivery strategies for different audiences, a facilitation playbook, and how to manage difficult scenarios in the room.
Instructor
ASEAN Foundation
About This Course
Congratulations on completing the five core beneficiary modules. This module is for Master Trainers only and builds the facilitation skills to deliver them: the facilitator mindset, adult learning methods, zero-tech analogies, delivery strategies for different audiences, a facilitation playbook, and how to manage difficult scenarios in the room.
What you will learn
Adopt a facilitator mindset grounded in adult learning (andragogy).
Explain scam concepts with zero-tech analogies.
Adapt delivery strategies to each audience group.
Manage difficult scenarios and help quiet learners speak up.
Chapters
Foundation & Mindset
Facilitator Tools & Analogies
Delivery Strategies
Facilitation Playbook
Scenario Management
Activities
This curriculum was developed by Internet Society (ISOC) and enhanced by Global Cyber Alliance (GCA) jointly with the ASEAN Foundation, with support from Google.org. Used under license.
Objectives
- Adopt a facilitator mindset grounded in adult learning (andragogy).
- Explain scam concepts with zero-tech analogies.
- Adapt delivery strategies to each audience group.
- Manage difficult scenarios and help quiet learners speak up.
Courses
Join this course to unlock its modules
6 modules of readings, assessments and downloads are waiting for you.

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